At Colone The One, we strive to ensure your satisfaction with every purchase. If you’re not completely happy with your order, our refund and return policy is here to help.

Returns

• Items can be returned within 30 days of purchase for a full refund or exchange.
• Products must be unused, unopened, and in their original packaging.
• To initiate a return, please contact our customer service team with your order details.

Refunds

• Refunds will be processed once the returned item is received and inspected.
• The refund will be issued to the original payment method within 5-7 business days.

Non-Refundable Items

• Items purchased on clearance or as part of a final sale are not eligible for returns or refunds.
• Used or opened products cannot be returned due to hygiene reasons.

Exchanges

• Exchanges are available for defective or damaged items. Please notify us within 7 days of receiving your order.

For any questions or assistance, reach out to our customer support team. We’re here to help!